FAQ

1. What smart home products do you sell?

At LEGACYO, we specialize in practical and innovative smart home products designed to make everyday living easier. Our collection includes smart curtain robots, automated home gadgets, smart lighting, motion-sensor devices, remote-controlled accessories, and other modern home solutions.

Many of our products are designed for easy installation, app control, voice assistant compatibility, and daily convenience.

2. Where do you ship?

We currently ship to all 50 U.S. states, including Alaska, Hawaii, and Puerto Rico.

International shipping is not available at this time.

3. What are your shipping options and delivery times?

We offer several shipping options so you can choose what works best for you:

Express Shipping — 3–6 business days
Price: $20
Priority fast delivery with full tracking.

Free Standard Shipping — 7–14 business days
Price: $0
Free on every order, no minimum required. This is our most popular option.

Standard Shipping — 7–14 business days
Price: $10
A simple economy shipping option.

Delivery times are estimated in business days and do not include weekends or holidays. All orders include tracking once shipped.

4. How do you package smart home products?

We take extra care when packaging electronic and smart home products.

Items are securely protected with bubble wrap, foam protection, and double-boxed when needed to help prevent damage during transit. Our goal is to make sure your product arrives safely and ready to use.

5. What is your return policy?

We accept returns within 30 days of delivery if the product is unused, in original condition, and includes all accessories, manuals, tags, and original packaging.

Please contact us first for return approval and return instructions before sending any item back.

Customers are responsible for return shipping unless the item arrives defective or damaged. In that case, we will help arrange a replacement or refund.

6. Are your products high quality and compatible?

Yes. We carefully select smart home products from reliable manufacturers and trusted suppliers.

Our focus is on products that are practical, durable, easy to use, and suitable for modern homes. Many items support app control, remote operation, automation features, and compatibility with popular smart home systems such as Alexa, Google Assistant, or Siri, depending on the product.

Please check each product page for specific compatibility details.

7. How do I track my order?

Once your order has shipped, you will receive a tracking number by email.

You can use this tracking number to check delivery updates directly through USPS, UPS, FedEx, or the carrier’s official tracking website.

8. Do you offer promotions or setup guides?

Yes. Please check our website regularly for current deals, bundles, and special offers.

Newsletter subscribers may receive exclusive discounts, product updates, and early access to new arrivals.

Many of our products also include quick-start guides or setup instructions to help you install and use them easily.

9. Do smart curtain robots require professional installation?

Most smart curtain robots are designed for simple DIY installation and do not require professional help.

They are usually made to attach to your existing curtain track or rod, depending on the model. Please review the product description carefully to confirm compatibility with your curtain setup before purchasing.

10. Can I control the products with my phone?

Many LEGACYO smart home products support phone control through a mobile app.

Depending on the product, you may be able to open or close curtains, adjust settings, set schedules, create automation routines, or control devices remotely.

Please check the product page for exact app and control features.